Responsible gambling

Responsible Gaming at Lucky Eagle Casino & Hotel

At Lucky Eagle Casino & Hotel, we care about our players' well-being and are committed to providing a safe gaming environment. We understand that problem gambling can have serious consequences for individuals and their loved ones.

If you're concerned about your own or someone else's gaming habits, please don't hesitate to seek help. Our dedicated responsible gaming tools and features aim to promote healthy gaming behaviors and prevent harm.

Responsible Gaming Tools:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into our casino.
• Time-Outs: Take a break from gaming for 24 hours, 7 days, or 30 days to give yourself time to reflect on your habits.
• Self-Exclusion: Exclude yourself permanently from playing at Lucky Eagle Casino & Hotel if you feel you need more help managing your gambling.
• Reality Checks: Set reminders to check how much time and money you've spent gaming.

Seeking Help:

If you or someone you know is experiencing problems related to problem gaming, we recommend reaching out to one of the following organizations for guidance and support:

• ConnexOntario (for Ontario residents)
• Problem Gambling Helpline (for British Columbia residents)
• Gamblers Anonymous

Responsible Gaming Commitment:

Lucky Eagle Casino & Hotel is committed to preventing and addressing problem gaming. We will continue to work towards providing a safe, responsible, and enjoyable gaming experience for all our players.

By using these tools and resources responsibly, you can help prevent problem gaming and maintain a healthy balance between entertainment and well-being.

Our Support:

We understand that problem gambling is a serious issue and want to ensure we're doing everything possible to support those who need it. Our customer service team is trained to handle sensitive issues related to responsible gaming and will provide confidential guidance and resources whenever needed.

If you have any questions or concerns about our responsible gaming features, feel free to reach out to us for assistance.

Important:

Problem gambling can affect anyone, regardless of age, background, or skill level. It's essential to prioritize your well-being and seek help if you're struggling with excessive or compulsive behavior related to gaming.

We value the trust placed in us as a responsible gaming operator and are dedicated to providing a safe, secure, and enjoyable experience for all our players.